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Community Q&A

What does Insufficient credits mean?

The agent checked your balance before writing and found too few credits. Wait for the monthly refresh, redeem a code or upgrade.

Maya

Customer Success ·

“Insufficient credits (need 7, have 3).” in a task's Error Log means the agent checked your balance before writing and it was too low. A post needs 7 credits with existing web images, or 5 to start with AI images.

Wait for your credits to refresh next month, redeem a gift code or upgrade, then retry the task from History.

Related help article: Read the guide → — You do not have enough credits